Privacy Policy
We believe transparency builds trust. This policy explains how Wiselogicneurons handles your data with care and respect for your privacy rights.
Information We Collect
When you work with us, we collect information that helps us provide better sales analytics services. This includes data you share directly and information we gather through our interactions.
Important Note
We only collect information that's necessary for delivering our services. You can always ask us what specific data we have about your business.
How We Use Your Information
Your data serves specific business purposes that directly benefit your experience with our analytics services. Here's exactly how we use what you share:
We don't sell your data. We don't use it for advertising. We focus on helping you understand your sales performance better.
Data Storage and Security
Protecting your business information is something we take seriously. Our security measures reflect the trust you place in us when sharing sensitive sales data.
Security Measures
We use encrypted storage systems and secure data centers located in Taiwan. Access to your information is limited to team members who need it for your specific project.
If we ever experience a security incident that affects your data, we'll notify you within 72 hours along with steps we're taking to resolve the situation.
Your Rights and Control
Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. We've made exercising these rights straightforward and free of charge.
How to Exercise Your Rights
Send us an email at [email protected] with your request. We'll respond within 15 business days and verify your identity before making any changes.
Data Sharing and Third Parties
We share your information only when necessary for providing our services or meeting legal requirements. Here's our complete list of when and why we might share your data:
We never share your sales data with competitors or use it for benchmarking without explicit permission. Your business information stays confidential.
Data Retention and Deletion
We keep your information only as long as needed for business purposes or legal requirements. Our retention schedule balances your privacy rights with practical business needs.
When retention periods expire, we securely delete your information unless you've asked us to keep it longer for your own records.
Cookies and Website Analytics
Our website uses essential cookies to function properly and optional cookies to understand how visitors use our site. You control which cookies we can use.
You can disable non-essential cookies through your browser settings without affecting our core services.
International Data Transfers
We primarily store and process your data within Taiwan. If we need to transfer information internationally for technical support or cloud services, we ensure appropriate safeguards are in place.
Transfer Safeguards
Any international transfers use encryption, contractual protections, and compliance with Taiwan's cross-border data transfer regulations.
Changes to This Policy
We review and update this privacy policy annually or when our practices change significantly. We'll notify current clients of material changes via email and post updates on our website.
Previous versions: We maintain records of policy changes so you can see how our privacy practices have evolved over time.
Privacy Questions?
We're here to help with any privacy concerns or questions about how we handle your data.