Terms of Use
Welcome to Wiselogicneurons. These terms of use explain our mutual responsibilities when you use our sales reporting and analytics services. We've written this document in straightforward language because we believe legal agreements shouldn't require a law degree to understand. By accessing our website or using our services, you're agreeing to these terms.
Service Description and Acceptance
Wiselogicneurons provides professional sales reporting and analytics services to businesses looking to better understand their performance data. When you use our website, contact us for services, or engage with our content, you're entering into an agreement with us.
What We Offer
Our services include data analysis, custom reporting solutions, and strategic insights for sales teams. We work with businesses of various sizes to help them make sense of their numbers and identify opportunities for improvement.
By continuing to use our website or services, you confirm that you have the authority to enter into this agreement on behalf of yourself or your organization. If you're under 18 years old, please have a parent or guardian review these terms with you.
User Responsibilities and Conduct
We expect all users to interact with our website and services responsibly. This means treating our team, our content, and other users with respect.
- Provide accurate information when contacting us or requesting services
- Use our website only for legitimate business purposes
- Respect intellectual property rights and don't copy our proprietary methods
- Keep your login credentials secure if you have access to client portals
- Report any technical issues or security concerns promptly
Prohibited Activities
Please don't use our website to distribute malware, attempt unauthorized access to our systems, or engage in any illegal activities. We reserve the right to terminate access for users who violate these guidelines.
Privacy and Data Protection
Your privacy matters to us. We collect and use personal information only as necessary to provide our services and communicate with you about your projects.
Information We Collect
This typically includes contact details, business information, and data you share with us for analysis purposes. We may also collect standard website usage information through cookies and analytics tools.
We don't sell your personal information to third parties. When we work with your sales data, we maintain strict confidentiality and use industry-standard security measures to protect sensitive information.
You have the right to request information about what data we hold, ask for corrections, or request deletion of your information, subject to our legitimate business needs and legal obligations.
Intellectual Property Rights
Our website content, methodologies, and proprietary analysis techniques are protected by intellectual property laws. This includes our written content, software tools, and unique approaches to data analysis.
- You may view and download our content for personal or internal business use
- Don't redistribute our materials without written permission
- Our custom reports and analyses remain our intellectual property unless specifically transferred
- You retain ownership of your business data that you share with us
Client Data Rights
While we may use anonymized insights from our work to improve our services generally, your specific business data remains confidential and won't be shared with competitors or used inappropriately.
Service Limitations and Disclaimers
We work hard to provide accurate analysis and valuable insights, but we can't guarantee specific business outcomes. Your results will depend on many factors beyond our control, including market conditions and how you implement our recommendations.
Service Availability
We strive to keep our website available 24/7, but occasional maintenance or technical issues may cause temporary interruptions. We'll communicate about planned maintenance when possible.
Our advice is based on the information you provide and our professional experience. We encourage you to consider our recommendations alongside other business factors and consult additional experts when making significant decisions.
- We don't guarantee specific revenue increases or cost savings
- Market conditions and execution affect outcomes
- Our analysis reflects data available at the time of review
- Business decisions remain your responsibility
Payment Terms and Refund Policy
Payment terms are specified in individual service agreements. Generally, we require payment within 30 days of invoice date unless other arrangements have been made.
Project-Based Services
For larger projects, we may request partial payment upfront with the remainder due upon completion. These details will be clearly outlined in your service agreement.
If you're not satisfied with our work, please contact us within 14 days of delivery to discuss the issues. We'll work with you to address concerns or, in some cases, provide partial refunds for services that didn't meet agreed expectations.
Refund eligibility depends on the specific circumstances and the nature of the services provided. We handle each situation individually and aim to find fair solutions.
Limitation of Liability
Our liability is limited to the amount you paid for our services. We can't be held responsible for indirect damages, lost profits, or business interruption that might result from our work or website usage.
Professional Service Context
We provide professional analysis and recommendations, but business success depends on many factors beyond our control. We encourage clients to implement changes gradually and monitor results carefully.
This limitation doesn't affect your rights under applicable consumer protection laws, and we maintain professional liability insurance for our consulting services.
Modifications to Terms
We may update these terms occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify existing clients by email and post the updated terms on our website.
Continued use of our services after changes take effect means you accept the modified terms. If you disagree with changes, please contact us to discuss your concerns or discontinue using our services.
Notification Process
We'll provide at least 30 days' notice for material changes that affect your rights or our relationship. Minor updates for clarity or legal compliance may be implemented with shorter notice periods.
Governing Law and Dispute Resolution
These terms are governed by Taiwan law, and any disputes will be resolved through Taiwan courts. We prefer to resolve disagreements through direct communication, but formal legal processes would take place in Taiwan jurisdiction.
Alternative Dispute Resolution
Before pursuing formal legal action, we encourage mediation or arbitration to resolve conflicts more efficiently. Many business disagreements can be settled through professional discussion and compromise.
If any part of these terms is found to be unenforceable, the remaining provisions will continue in effect. We'll work to replace invalid clauses with enforceable alternatives that preserve the original intent.
Questions About These Terms
Address: No. 24號, Lane 12, Yisan Rd
Xinyi District, Keelung City, Taiwan 201
Phone: +886224663015
Email: [email protected]
We're here to clarify any questions about these terms or discuss how they apply to your specific situation. Don't hesitate to reach out if something isn't clear.